---
title: Customer Support & FAQ
---

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- Topics
  
  Show submenu for Topics 
  
    - [Getting started](https://support.vibefam.com/support-knowledge/getting-started)
    - [Classes, Courses & Appointments](https://support.vibefam.com/support-knowledge/classes-courses-appointments)
    - [Packages](https://support.vibefam.com/support-knowledge/packages-payments#packages)
    - [Payments](https://support.vibefam.com/support-knowledge/packages-payments#payments)
    - [Booking & Scheduling](https://support.vibefam.com/support-knowledge/booking-scheduling)
    - [Staff & Instructors](https://support.vibefam.com/support-knowledge/staff-instructors)
    - [Members & Family Accounts](https://support.vibefam.com/support-knowledge/members-family-accounts)
    - [Notifications & Marketing](https://support.vibefam.com/support-knowledge/notifications-marketing)
    - [Integrations & Advanced Features](https://support.vibefam.com/support-knowledge/integrations-advanced-features)
    - [Reports & Insights](https://support.vibefam.com/support-knowledge/reports-insights)
- [Schedule a call with us](https://meetings-na2.hubspot.com/vibefam-support/customer-success-meeting-scheduler)
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# Vibefam Support Centre

What can we help you with? Or schedule a call to talk to us [here](https://support.vibefam.com/home#schedule-a-meeting)

## Choose your Role

![Studi\_gym owners](https://support.vibefam.com/hs-fs/hubfs/Studi_gym%20owners.png?width=60&height=60&name=Studi_gym%20owners.png "Studi_gym owners")

### Studio Owners

Manage your studio settings, staff, classes, packages & reporting tools

[Get Started](https://support.vibefam.com/support-knowledge?hsLang=en)

![Instructor 2](https://support.vibefam.com/hs-fs/hubfs/Instructor%202.jpg?width=63&height=63&name=Instructor%202.jpg "Instructor 2")

### Instructors

Learn how to set up your instructor profile, manage your classes & view your schedule.

[Get Started](https://support.vibefam.com/instructors-sign-up?hsLang=en)

![member 2](https://support.vibefam.com/hs-fs/hubfs/member%202.png?width=59&height=59&name=member%202.png "member 2")

### Members

Learn how to create an account, book a class, manage credits, and explore features.

[Get Started](https://support.vibefam.com/members-guide?hsLang=en)

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#### Prefer to speak with our team directly?

 If you have questions or need assistance with a more complex issue, you can schedule a call with us — we’re here to help. 

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