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Studio Owners

Understanding Reporting

This article provides an explanation of each of our reports.

    • Customer Retention (NEW)

General Reporting

    • Sales Report
      Sales is the total amount of money collected from all sales, including memberships, courses, merchandise, and bookings.
    • Revenue Report
      Revenue is the breakdown of all sales, including memberships, courses, merchandise, and bookings.
    • Instructor Payroll
      This report shows the breakdown of all instructor pay.
    • Memberships
      This report shows a detailed breakdown of the packages and recurring packages sold to the users/members/students. 
    • Booking Report
      This report shows the breakdown of all your members/student groups and private class bookings. 
    • Cancellation Report
      This report shows the breakdown of all cancellations for group and private classes. 
    • Courses Report
      Breakdown of all courses sold, including course offerings, course drop-ins, and replacements. (Only applicable if you have courses scheduled)
    • Merchandise Report
      This shows the sales of all merchandise items, including the quantity sold and the total amount collected. 


Reporting

 

AI Dashboard

Designed to empower studio and gym owners like you to make smarter, data-driven decisions, our AI-powered insights take the guesswork out of growing your business. With real-time analytics and predictive insights, you can make better strategic decisions to drive growth and member retention.

AI DashBoard

  • Overview
    Gives you an overview summary of your studio/gym performance and recommended actions to improve your studio/gym sales performance
    • Shows you sales & purchases of packages. 
    • Cancellation and Bookings
    • Total bookings from the last 7 days. 
    • Most Popular Class Times for the last 7 days. 
  • Class Performance
    Evaluate which class types and time slots generate the highest revenue, attendance, and signups to support decisions aimed at maximizing revenue
    • Shows you the booking trends & insights of your class bookings. Including members' first-class reporting.
    • Shows you the monthly booking growth and class time trends - To identify which time and day have the highest class bookings. 
    • Shows you the class performance according to the number of bookings and the members' booking trends.
  • Instructor Performance
    Analyze which instructor drives the highest revenue, attendance, and signups to inform instructor scheduling decisions.
    • The Instructor Performance Report provides insights into each instructor’s class performance, including booking counts and identification of underperforming instructors. Based on the data, the report also offers actionable recommendations for optimizing class schedules, evaluating low performers, suggesting class trial packages, and refining pricing strategies
    • Shows you a breakdown of the instructor's bookings and revenue. 
    • Shows you a breakdown of the instructors' performance and classes taught by each instructor. 
  • Package Sales
    This report analyzes new package purchases over time (excluding recurring renewals), identifies the most popular packages and top-spending customers for retention strategies, and provides insights into historical cash flow from recurring renewals, along with projections for the next 7 days and 6 months based on active subscriptions.
    • Provide insights on the memberships, which include an analysis of the sales and retention summary.
    • Breakdown of the package purchase and the package purchases over time. 
    • Breakdown of the total sales by package name, top 20 customers, and the package that is about to expire in the next 7 days. 
    • Breakdown of the recurring packages. This includes the expected cash flow for the next 6 months, expected cashflow for the next 7 days, renewals that happened for the last 6 months, and upcoming renewals in the next 7 days. 
  • Member Insights
    This report breaks down user attendance and revenue contribution by group. A "new member" is defined as someone who made their first booking in the past 30 days, while a "returning member" made their first booking more than 30 days ago and has booked within the last 90 days. Members without any bookings in the past 90 days are excluded to ensure the report focuses on actively engaged users.
    • Shows you the breakdown of the frequency of the members attending classes and the revenue contribution.
    • Shows you an analysis of your new vs returning members.
    • Shows you member churn analysis over a period of time. 
  • AI Forecasting
    Our AI-driven forecasting analyzes trends in bookings, sales, and churn to provide accurate predictions that support strategic planning. As your business collects more data, the system continuously improves its accuracy, leading to more informed decisions and stronger business results.
    • Churn Prediction - Uses historical data and past churn trends to check if any members who attended in the last 30 days are likely to churn.
    • Package Sales Forecast- Uses historical data to determine sales for the next 6 months.
    • Forecast Bookings - Leverage AI-driven insights to plan ahead:
      • 6-Month Forecast: Anticipate trends and adjust staffing and scheduling for optimal efficiency.
      • 7-Day Forecast: Stay prepared for short-term demand fluctuations, ensuring resources are allocated effectively.
  • Customer Retention (NEW)
    This report helps you to track how well you are retaining both new and returning customers.

    • Show you the retention metrics on how many customers continue attending classes over time.

    • Show the breakdown reports of total attendees, returning customers, and individual attendance history.

    • These metrics aim to help studio owners understand retention rates and first-time customer behavior.

    • Provide insights on customer drop-off points and apply targeted improvements.