VibePay

💳 What is VibePay?

We’re excited to introduce VibePay — vibefam’s free POS terminal that makes accepting payments simpler and smarter. Traditional payment terminals often require time-consuming setup, deposits, and procurement, in addition to ongoing challenges such as hardware maintenance and unexpected breakdowns that can disrupt daily operations.

Allows users to make a payment by tapping on an NFC-enabled device (like a smartphone or a contactless card) near a payment reader without the need to insert or swipe it.
With VibePay, your phone becomes your payment terminal. Eliminating costly hardware, reducing downtime, and allowing you to start collecting payments quickly and seamlessly.

🤷How does VibePay help with customer acquisition?

VibePay it’s about converting the ones already in your studio. Whether it’s a first-time trial who’s ready to commit after class, or a client looking to secure their spot on a recurring membership, VibePay makes it seamless.

With just a single tap on your phone, you can collect payments on the spot, remove friction in the signup process, and lock in customers before they walk out the door.

📲 How to use VibePay?

ℹ️ Things to take note of before using Tap to Pay:

VibePay is presently only available on Android devices. (Coming to IOS soon)
It is not available on desktop and requires to setup from the vibefam business app (NFC payment)
Ensure that the vibefam business app has been updated to the latest version.
Ensure that your device has NFC functionality

Step 1: Go to the vibefam business app

Select "Vibe Pay" then select "Terminal".

Tap to Pay 1

Step 2: Create Payment

Select "Create Payment"
Key in the Payment Amount.

Step 3: Show the NFC Screen

Inform the customer to scan their bank cards or other NFC payments on the phone. (Typically, your NFC is located behind the phone.)

Step 4: Confirm if the transaction is Successful

Always make sure that the transaction is successful by checking on the payment page or the transaction page
- Payment Successful: You can email the receipt to the customer/user.
- Payment Failed: You can start over or make an attempt to retry payment.

Step 5: Reconcile Payment

Simply click “Next” to reconcile payments instantly.
No more waiting until the end of the day to balance your records.
Payments are settled on the spot, saving you time and effort.

📝 Reconcile Payment

There are 2 types of Reconcile Payment

Custom Text: Use for custom charges
- You can type in what the charges are for.
Package: Use to make payment for the existing studio package

🧮 Checking Transactions

Ensuring all transactions are tracked seamlessly

Go to Vibe Pay and go to "Transactions".
You will see the list of transactions show up for you to track and reconcile whenever you need it.