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ClassPass Integration

ClassPass integration lets you fill empty spots by making selected class spots bookable to ClassPass users, while Vibefam manages your capacity across both systems in real time. It's a two-way sync: a ClassPass booking updates your Vibefam class, and a Vibefam booking reduces what's available on ClassPass.

You need a ClassPass account, and your studio must be a listed ClassPass partner, to integrate. You can enable or disable the integration at any time.

How spot sharing works

You decide how much of each class ClassPass can sell. Vibefam keeps the two sides in balance automatically:

A class has 20 spots in Vibefam. You send 10 to ClassPass. ClassPass can book at most 10 of them; your own members can fill all 20. If your Vibefam members book 15, ClassPass's available spots drop to 5.

So ClassPass never oversells your class — the shared pool shrinks as either side books.

Step 1: Request the integration from ClassPass

 

  1. Make sure your studio is a listed ClassPass partner.
  2. Submit a request on the ClassPass partner form: select "I need help with my third-party schedule integrator" → "I'm switching my scheduling platform."
  3. You should hear back within about 3 working days.

Step 2: Enable locations and send your credentials

  1. In Vibefam, go to Configure → ClassPass Integration.
  2. Under Choose which locations you want to enable for ClassPass, enable each location you want live on ClassPass. Each has its own Enable / Disable control, so you can run ClassPass at some venues and not others.
      
  3. Copy the credentials message in the grey box at the bottom — it contains your Partner ID and the Venue IDs for each enabled location — and send it to your ClassPass account manager.
      
  4. Tell ClassPass your desired migration/go-live date, and they handle the rest.

Confirm the integration status shows active, and that every location you intend to list shows a green tick, before sending your credentials.

Step 3: Allocate ClassPass spots on your classes

This is the step studios most often misunderstand — read it carefully.

You choose ClassPass spots per class, at the bottom of the class form (Schedule → Add Event → Group Class).

  The spot numbers are specific seats, not a quantity

When you select spots for ClassPass, each number is a specific spot in the class — not a count of how many spots to give ClassPass.

In a 6-person class, selecting spot 5 and spot 6 does not give ClassPass 6 spots, or "up to 6." It allocates exactly 2 spots — seats 5 and 6.

So the number of spots ClassPass gets is how many you tick, not the highest number you tick. To give ClassPass 4 spots, you must select 4 spots.

 

This design is deliberate and useful for studios with fixed positions — a spin or reformer studio can put specific bikes or reformers on ClassPass (e.g. only the back row), leaving the prime spots for members.

Want to give ClassPass more spots? Check each class individually. Because allocation is per-spot and per-class, a class only offers as many ClassPass spots as you've ticked on that class. If ClassPass availability looks low, it's almost always because not enough spots were selected on the individual classes.

Bulk-enabling existing classes

Already built your schedule and skipped the ClassPass step? Update many classes at once:

  1. Go to Schedule → Actions → Edit Schedule.
      
  2. Filter to the classes you want — you don't need every field; a date range alone is fine.
     
  3. Choose ClassPass and select the spots to make available.
     
  4. Apply.

Remember the per-spot rule above applies here too: the spots you select are the ones enabled across the matched classes.

A note on SmartSpot

ClassPass offers a feature called SmartSpot — an algorithm that decides which spots go on sale for each class. If you turn SmartSpot on, it overrides the spot allocation you set in Vibefam.

If you want to keep control of exactly which spots ClassPass sells, leave SmartSpot off. Turn it on only if you'd rather let ClassPass's algorithm optimise availability for you.

That's it — you're integrated with ClassPass. Bookings made on ClassPass now reflect in Vibefam automatically.