Support Knowledge Centre

Set up the essentials - your studio account, profile, locations, membership agreement, and receipts - so you're ready to start taking bookings.

Build out what you offer. Set up classes, multi-session courses, and appointment-based services, then add and manage them on your schedule.

Create and organise what members buy: one-time packages, recurring memberships, categories, and how they're shared and sold.

Get members booking - publish your booking website and set up recurring bookings that hold a member's spot week after week.

Add your team, control what each role can access, and automate instructor payroll across class type, attendance, and revenue.

How to add members and how you can manage your family member accounts.

Keep members informed and coming back - automated emails, team alerts, and marketing campaigns you can target and track.

Connect Vibefam to the tools you already use - embed booking on your website, migrate members from another platform, and integrate with ClassPass.

Understand how your studio is performing - detailed reports on sales, bookings, and payroll, plus AI-driven insights and forecasts.